Assist in managing HR operations, including employee records, databases, and compliance documentation.
Support benefits administration and attendance management.
Help develop and implement HR policies and procedures.
Monitor and report on HR metrics like turnover and employee satisfaction.
Support performance management processes and employee engagement activities.
Provide administrative support for recruitment and talent acquisition, including outlet recruitment.
Partner with department managers to support HR needs.
Assist in creating HR related documents and spreadsheets

Strong English skills, both written and spoken.
Excellent written and verbal communication skills.
Agile and adaptive personality.
Accountable and responsible attitude.
Polite and engaging demeanor.
Proactive and focused on creating positive experiences.
Strong analytical and problem-solving skills.
Excellent time management and prioritization abilities.
Proficiency in office software (Google Workspace).
Advanced typing, note-taking, recordkeeping, and organizational skills.

Senior People & Culture

Manage purchasing processes, from requisition to delivery.
Maintain accurate records of orders, invoices, and payments.
Track inventory levels and ensure timely procurement of supplies.
Build and maintain relationships with suppliers.
Provide administrative support, including data entry, filing, and correspondence.
Assist with accounting tasks, such as budget tracking and expense reports.

Strong organizational and time management skills.
Detail-oriented with accurate data entry and record-keeping abilities.
Proficient in office software (MS Office, email, spreadsheet).
Strong communication and interpersonal skills.
Ability to work independently and collaboratively.
Familiarity with purchasing processes, inventory management, and supplier relationships.
Basic understanding of accounting principles.
Ability to maintain confidentiality.
Currently living in Surabaya is preferred

Purchasing Manager

Manage purchasing processes, from requisition to delivery.
Maintain accurate records of orders, invoices, and payments.
Track inventory levels and ensure timely procurement of supplies.
Build and maintain relationships with suppliers.
Provide administrative support, including data entry, filing, and correspondence.
Assist with accounting tasks, such as budget tracking and expense reports.

Strong organizational and time management skills.
Detail-oriented with accurate data entry and record-keeping abilities.
Proficient in office software (MS Office, email, spreadsheet).
Strong communication and interpersonal skills.
Ability to work independently and collaboratively.
Familiarity with purchasing processes, inventory management, and supplier relationships.
Basic understanding of accounting principles.
Ability to maintain confidentiality.

Purchasing Manager

Prepare and cook food items according to established recipes and instructions.
Assist in various kitchen tasks, such as chopping vegetables, preparing sauces, and plating dishes.
Maintain cleanliness and organization of the kitchen and work areas.
Follow food safety and sanitation guidelines.
Work effectively as part of the kitchen team.

Basic understanding of cooking methods, ingredients, and procedures.
Ability to follow instructions and work efficiently.
Knowledge of food safety and sanitation practices.
Good communication and teamwork skills.
Ability to work in a fast-paced environment.
Ability to lift and carry heavy objects and stand for extended periods.

Head Chef

Record financial transactions (sales, purchases, payments).
Manage invoices, payments, and bank reconciliations.
Prepare financial statements and track expenses.
Support payroll and ensure compliance with regulations.
Input data into accounting software and assist with audits.

Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Excel.
Strong attention to detail and accuracy.
Ability to analyze data and prepare reports.
Good communication and organizational skills.
Ability to work independently and as part of a team.
High level of integrity and professionalism.
Currently living in Bali is preferred.

Chief Accounting

Provide excellent customer service and create a welcoming atmosphere.
Deliver food and beverages promptly and accurately.
Assist in clearing and resetting tables.
Maintain cleanliness and organization of the dining area.
Communicate effectively with kitchen staff and customers.
Upsell and cross-sell products.
Handle payment transactions.
Work collaboratively with the restaurant team.
Follow safety and sanitation guidelines.

Previous experience as a waiter/server preferred.
Knowledge of food and beverage service techniques.
Familiarity with POS systems, basic math skills, and proficiency with cash registers.
Ability to multitask and prioritize tasks.
Excellent communication and interpersonal skills.
Conversational English skills.
Ability to work in a fast-paced environment.
Available to work in flexible hours.

Captain Floor

Prepare and serve coffee and other beverages.
Provide excellent customer service.
Maintain cleanliness and stock supplies.
Educate customers on coffee and brewing.
Operate and maintain coffee equipment.reparing, calibrating, maintaining, and controlling the coffee machines and grinders, and POS machine.
Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

"Strong communication and customer service skills.
Ability to work flexible hours.
Team-oriented and reliable.
Willingness to learn and maintain equipment.
Knowledge of food safety regulations.
Food/beverage or customer service experience (preferred).
Commitment to customer satisfaction and service excellence.
Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Currently living in Jakarta is preferred

Head Barista

Lead and train the bar team to ensure top-notch coffee and beverages, and exceptional customer service.
Create a positive and welcoming atmosphere for customers.
Educate customers on coffee, products, and services.
Handle customer issues and implement new menu items.
Manage inventory and maintain a clean workspace.
Assist with scheduling and marketing efforts.

Proven experience as a Head Barista.
Strong English communication skills (written and spoken).
Excellent leadership, communication, and interpersonal skills.
Extensive coffee knowledge (preparation, brewing, latte art).
Passion for coffee and customer service.
Ability to manage staff and work shifts.
Ability to work in a fast-paced environment.
Available to work in flexible hours.
Basic computer and POS system skills.
Currently living in Jakarta is preferred.

Captain Floor

Prepare and cook food items according to established recipes and instructions.
Assist in various kitchen tasks, such as chopping vegetables, preparing sauces, and plating dishes.
Maintain cleanliness and organization of the kitchen and work areas.
Follow food safety and sanitation guidelines.
Work effectively as part of the kitchen team.

Basic understanding of cooking methods, ingredients, and procedures.
Ability to follow instructions and work efficiently.
Knowledge of food safety and sanitation practices.
Good communication and teamwork skills.
Ability to work in a fast-paced environment.
Ability to lift and carry heavy objects and stand for extended periods.

Head Chef

Oversee all aspects of food preparation (menu planning, recipe creation, cooking techniques).
Create and maintain high-quality menus.
Manage and train the kitchen team.
Manage budgets and ensure compliance with safety regulations.
Maintain a clean and organized kitchen.
Collaborate on promotional campaigns.
Handle customer complaints.

Proven experience as Head Chef.
Excellent leadership, communication, and interpersonal skills.
Strong organizational and kitchen management abilities.
Passion for cooking and ability to work under pressure.
Knowledge of various cooking techniques and financial management.
Understanding of health and safety regulations and computer programs.
Good spoken and written English.
Currently living in Jakarta is preferred.

Restaurant Supervisor

Create and execute marketing campaigns across various channels, with a focus on the F&B experience.
Produce creative assets (photos, videos, graphics) that showcase the brand.
Manage communication strategies to ensure brand consistency.
Conduct market research and competitor analysis.
Collaborate with internal teams to align marketing efforts.
Track campaign performance and provide insights.
Plan and promote events to engage customers

Strong content creation skills with F&B knowledge.
Fluent English communication skills (written & spoken).
Experience with social media management and digital marketing.
Creative production skills (video and photography).
Excellent organizational and project management skills.
Passion for coffee and understanding of the specialty coffee/F&B industry is a plus.

Marketing Communications Supervisor

Oversee the operations of 4 outlets in Surabaya, ensuring quality and service consistency.
Lead, coach, and develop outlet managers and teams.
Monitor financial performance and implement strategies to achieve targets.
Ensure compliance with company policies, health and safety regulations, and legal requirements.
Collaborate with headquarters and foster local community relationships.
Manage expenses, budgets, and financial reporting.
Liaise with the Franchise Manager for inspections and audits.

Strong English communication skills (written & spoken).
Expertise in streamlining operations and ensuring efficiency.
Strong leadership and people management skills.
Ability to address challenges and execute business strategies.
Excellent understanding of F&B operations, including inventory and cost control.
Financial acumen, including budgeting and P&L management.
Strategic thinking and problem-solving skills.
Currently living in Surabaya is preferred.

Operations Manager

Assist baristas with drink preparation and service.
Maintain stock of supplies and cleanliness of the bar area.
Monitor inventory and restock items.
Clean and maintain coffee equipment.
Provide support to baristas and ensure a positive customer experience.
Wash and sanitize dishes, utensils, and glassware.
Work collaboratively with the coffee shop team.

Basic knowledge of coffee preparation and equipment.
Strong organizational and multitasking abilities.
Excellent communication and teamwork skills.
Ability to work efficiently in a fast-paced environment.
Detail-oriented and proactive with a friendly demeanor.
Physically fit and able to lift heavy items.
Reliable and punctual.
Basic spoken English.

Barista

Clean and sanitize all kitchen areas, equipment, and utensils.
Ensure proper dishwashing and storage.
Dispose of waste and maintain cleanliness.
Assist with basic food preparation and stocking supplies.
Perform equipment maintenance and report malfunctions.

Previous experience in a similar role is a plus.
Basic knowledge of kitchen operations and cleaning techniques.
Good organizational and time management skills.
Ability to work efficiently in a fast-paced environment.
Detail-oriented and proactive with a positive attitude.
Physically fit and able to handle cleaning and lifting tasks.
Reliable and punctual.

Cook

Assist cooks and chefs with basic food preparation tasks.
Wash, peel, and chop vegetables and fruits.
Measure and mix ingredients.
Clean and sanitize kitchen equipment and work areas.
Assist with stocking and organizing supplies.
May help with simple cooking tasks, such as boiling or frying.
Follow all food safety and sanitation guidelines.

Some kitchen experience is a plus.
Willingness to learn and follow instructions.
Basic understanding of food hygiene and safety.
Ability to work efficiently in a fast-paced environment.
Good communication and teamwork skills.
Ability to lift and carry moderate weight and stand for extended periods.

Cook

Prepare and cook food items according to established recipes and instructions.
Assist in various kitchen tasks, such as chopping vegetables, preparing sauces, and plating dishes.
Maintain cleanliness and organization of the kitchen and work areas.
Follow food safety and sanitation guidelines.
Work effectively as part of the kitchen team.

Basic understanding of cooking methods, ingredients, and procedures.
Ability to follow instructions and work efficiently.
Knowledge of food safety and sanitation practices.
Good communication and teamwork skills.
Ability to work in a fast-paced environment.
Ability to lift and carry heavy objects and stand for extended periods.

Head Chef

Responsible for a specific section of the kitchen (e.g., pastry, sauces, fish).
Prepares and cooks dishes according to established recipes and standards within their section.
Supervises and trains junior cooks within their section.
Ensures proper food storage, preparation, and inventory management within their section.
Maintains cleanliness and organization of their designated section.
Follows safety and sanitation guidelines.

Previous experience in a professional kitchen, ideally in a similar role.
Strong understanding of cooking methods, ingredients, and procedures within their specialty.
Ability to work in a fast-paced environment and maintain quality.
Knowledge of food safety and sanitation practices.
Excellent communication and teamwork skills.
Good spoken and written English.
Available to work on flexible hours.

Head Chef

Assist the Head Chef in managing kitchen operations.
Supervise and train kitchen staff.
Ensure food quality and consistency.
Prepare and cook dishes as needed.
Develop new recipes and monitor inventory.
Control costs and ensure compliance with safety regulations.
Collaborate on menu development and financial reporting.

Proficient in cooking techniques and kitchen equipment.
Strong leadership and organizational skills.
Ability to work efficiently under pressure.
Understanding of food safety and sanitation standards.
Creative and passionate about food.
Detail-oriented and committed to high standards.
Good spoken and written English.
Understanding of health and safety regulations and computer programs.

Head Chef

Oversee all aspects of food preparation (menu planning, recipe creation, cooking techniques).
Create and maintain high-quality menus.
Manage and train the kitchen team.
Manage budgets and ensure compliance with safety regulations.
Maintain a clean and organized kitchen.
Collaborate on promotional campaigns.
Handle customer complaints.

Proven experience as Head Chef.
Excellent leadership, communication, and interpersonal skills.
Strong organizational and kitchen management abilities.
Passion for cooking and ability to work under pressure.
Knowledge of various cooking techniques and financial management.
Understanding of health and safety regulations and computer programs.
Good spoken and written English.
Currently living in Jakarta is preferred.

Restaurant Supervisor

Record financial transactions (sales, purchases, payments).
Manage invoices, payments, and bank reconciliations.
Prepare financial statements and track expenses.
Support payroll and ensure compliance with regulations.
Input data into accounting software and assist with audits.

Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Excel.
Strong attention to detail and accuracy.
Ability to analyze data and prepare reports.
Good communication and organizational skills.
Ability to work independently and as part of a team.
High level of integrity and professionalism.
Currently living in Jakarta is preferred.

General Cashier & Accounting

Manage purchasing processes, from requisition to delivery.
Maintain accurate records of orders, invoices, and payments.
Track inventory levels and ensure timely procurement of supplies.
Build and maintain relationships with suppliers.
Provide administrative support, including data entry, filing, and correspondence.
Assist with accounting tasks, such as budget tracking and expense reports.

Strong organizational and time management skills.
Detail-oriented with accurate data entry and record-keeping abilities.
Proficient in office software (MS Office, email, spreadsheet).
Strong communication and interpersonal skills.
Ability to work independently and collaboratively.
Familiarity with purchasing processes, inventory management, and supplier relationships.
Basic understanding of accounting principles.
Ability to maintain confidentiality.
Currently living in Jakarta is preferred

Purchasing Manager

Assist in managing daily restaurant operations, including staffing, customer service, cleanliness, and inventory.
Ensure customer satisfaction and resolve issues.
Lead and guide staff to maintain efficient service and quality standards.
Assist with scheduling, expense control, and vendor relationships.
Enforce health and safety regulations and contribute to marketing efforts.
Aid in budget management and reporting.
Prepare regular operational reports and address customer complaints.
Support the Restaurant Manager and Franchise Manager in audits and inspections.

Hospitality experience, preferably in a supervisory role.
Strong English communication and interpersonal skills.
Excellent organizational and problem-solving abilities.
Knowledge of food preparation, kitchen operations, and basic financial principles.
Understanding of health and safety regulations.
Currently living in Jakarta and the greater area is preferred.

Restaurant Manager

Oversee daily restaurant operations (staffing, inventory, customer service).
Ensure customer satisfaction and resolve issues.
Recruit, train, and manage all staff.
Control expenses and maintain vendor relationships.
Implement health and safety regulations.
Collaborate on marketing campaigns.
Manage budgets and financial reporting.
Handle customer complaints.
Liaise with the Franchise Manager from head office for inspection and audit.

Excellent leadership and interpersonal skills.
Proven experience as a Restaurant Manager.
Strong English communication skills.
Exceptional organizational and multitasking abilities.
Ability to work under pressure and make sound decisions.
Knowledge of food preparation, kitchen management, and financial management.
Understanding of staff management, health and safety regulations, and computer programs.
Currently living in Jakarta and the greater area is preferred.

Area Manager

Prepare and serve coffee and other beverages.
Provide excellent customer service.
Maintain cleanliness and stock supplies.
Educate customers on coffee and brewing.
Operate and maintain coffee equipment.reparing, calibrating, maintaining, and controlling the coffee machines and grinders, and POS machine.
Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

Strong communication and customer service skills.
Ability to work flexible hours.
Team-oriented and reliable.
Willingness to learn and maintain equipment.
Knowledge of food safety regulations.
Food/beverage or customer service experience (preferred).
Commitment to customer satisfaction and service excellence.
Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Currently living in Jakarta is preferred

Captain Barista

Supervise and coordinate the bar team to ensure smooth workflow and excellent customer service.
Assist in training and mentoring baristas and other bar staff.
Ensure consistent quality of coffee and beverage preparation.
Maintain cleanliness and organization of the bar area.
Handle customer interactions and resolve issues.
Assist with inventory management and ordering.
Open/close the bar and ensure all procedures are followed.

Proven experience as a Barista, with some leadership experience preferred.
Strong knowledge of coffee preparation, brewing methods, and latte art.
Excellent communication and interpersonal skills.
Strong English communication skills (written and spoken).
Ability to work in a fast-paced environment and handle pressure.  
Strong organizational and problem-solving skills.  
Passion for coffee and customer service.
Ability to work flexible shifts, including weekends and holidays.
Currently living in Jakarta is preferred.

Head Barista

Lead and train the bar team to ensure top-notch coffee and beverages, and exceptional customer service.
Create a positive and welcoming atmosphere for customers.
Educate customers on coffee, products, and services.
Handle customer issues and implement new menu items.
Manage inventory and maintain a clean workspace.
Assist with scheduling and marketing efforts.

Proven experience as a Head Barista.
Strong English communication skills (written and spoken).
Excellent leadership, communication, and interpersonal skills.
Extensive coffee knowledge (preparation, brewing, latte art).
Passion for coffee and customer service.
Ability to manage staff and work shifts.
Ability to work in a fast-paced environment.
Available to work in flexible hours.
Basic computer and POS system skills.
Currently living in Jakarta is preferred

Restaurant Supervisor

Oversee all production stages: sourcing, roasting, packaging, distribution.
Forecast demand and manage inventory.
Maintain product traceability and quality control.
Lead and train production team.
Ensure facility safety and compliance.
Handle customer complaints and resolve issues.
Manage certifications and government standards.

Proven experience in production management (preferably in food/beverage).
Strong understanding of coffee bean production processes.
Inventory management and forecasting skills.
Leadership and team management abilities.
Strong English communication skills (written and spoken).
Knowledge of quality control and food safety regulations.
Experience with certification processes.
Excellent problem-solving and communication skills.
Ability to maintain a safe and organized work environment.

Roastery Manager

Source green coffee and build supplier relationships.
Develop new roasted coffee and beverage products.
Oversee quality control of all coffee products.
Conduct cupping sessions for training and marketing.
Provide regular reports and participate in meetings.
Engage in coffee-related marketing and events.

Extensive coffee industry experience (sourcing, roasting, cupping).
Strong understanding of green coffee sourcing and quality.
Proven ability to develop new coffee products.
Excellent cupping and sensory analysis skills.
Strong communication and reporting skills..
Fluent English (written & spoken).
Knowledge of quality control processes.
Ability to train and educate staff.
Passion for the coffee industry and its trends.

QC & Roaster Supervisor

Prepare and serve coffee and other beverages.
Provide excellent customer service.
Maintain cleanliness and stock supplies.
Educate customers on coffee and brewing.
Operate and maintain coffee equipment.reparing, calibrating, maintaining, and controlling the coffee machines and grinders, and POS machine.
Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

Strong communication and customer service skills.
Ability to work flexible hours.
Team-oriented and reliable.
Willingness to learn and maintain equipment.
Knowledge of food safety regulations.
Food/beverage or customer service experience (preferred).
Commitment to customer satisfaction and service excellence.
Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Good spoken and written English.

Captain Barista

Find and qualify new leads through various channels.
Schedule client meetings for sales team.
Create proposals and contracts.
Track and report lead generation results.
Develop and implement strategies to drive new business and meet sales goals.
Stay up-to-date with industry trends and advancements.
Maintain accurate records of leads, prospects, and sales activity.

Fluent English (written & spoken).
Proven success in generating leads.
Knowledge of CRM, email marketing, and social media.
Strong communication and analytical skills.
Good time management.

Lead Generation Supervisor

Install, maintain, and repair coffee machines.
Troubleshoot equipment issues.
Clean and calibrate machines.
Provide technical support.
Keep service records.

Basic knowledge of coffee equipment or willingness to learn.
Basic mechanical/electrical aptitude.
Problem-solving skills.
Good communication.
Willingness to travel to various client locations as needed.
Ability to work independently and as part of a team.

Coffee Technician

Drive sales to meet revenue goals.
Lead and manage the sales team.
Build and maintain key client relationships.
Find new business opportunities.
Report sales performance to management.
Analyze sales data and market trends.
Provide feedback from customers and market insight.
Coordinate with related teams.

Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proven ability to meet and exceed sales targets.  
Strong negotiation and closing skills.  
Analytical and problem-solving abilities.
Proficiency in CRM software and sales tools.
Strong presentation skills.
Ability to work in a fast-paced environment.
Fluent English (written & spoken).

Head of Sales

Assist in organizing and maintaining departmental files and records, both physical and electronic.
Support data entry and management in operational databases and systems.
Help prepare and format documents, reports, presentations, and scheduling meetings.
Support the processing of incoming and outgoing communications.
Assist in tracking and documenting operational activities.
Support the team in gathering and compiling data for operational reports.
Perform other administrative and operational duties as assigned.

Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong organizational and time-management skills.
Attention to detail and accuracy.
Good communication and interpersonal skills.
Eagerness to learn and a proactive attitude.
Ability to work effectively in a team environment.

Retail Operations Assistant

Assist in the planning and execution of retail marketing campaigns and promotions.
Conduct research on market trends, competitor activities, and customer preferences to inform marketing strategies.
Monitor and report on the performance of campaigns and provide actionable insights.
Maintain and organize marketing assets, files, and databases.
Perform other duties as assigned to support the Marcomm team.

Strong written and verbal communication skills.
Proficiency in social media platforms and digital marketing tools.
Creative thinking and a keen eye for detail.
Ability to work collaboratively and manage multiple tasks in a fast-paced environment.

Marketing Communications Supervisor

Create engaging and informative content (text, images, videos) for social media, website, and marketing materials.
Develop creative content ideas that align with the brand's voice and target audience.
Collaborate with teams to implement content strategies.
Research industry trends and competitor activities to identify content opportunities.
Assist in capturing and editing photos and videos that showcase our brands (e.g., coffee, products, and cafe atmosphere).

Excellent writing, editing, and storytelling skills.
Strong understanding of social media platforms and content formats.
Creativity and ability to generate original and engaging content ideas.
Basic knowledge of photography and videography is a plus.
Passion for coffee and the cafe culture, with an understanding of Expat. Roasters' brand and values is a plus

Content Creator & Designer

Create visually appealing graphics for social media, website, and marketing materials.
Design graphics for online and print materials, aligning with brand identity.
Assist in maintaining brand consistency across all visual communication channels.
Assist other duties related to Marketing team
Utilize creativity to develop innovative and engaging designs.

Proficiency in graphic design software.
Portfolio demonstrating creativity and design skills.
Ability to create engaging designs aligned with brand guidelines.
Excellent communication and collaboration skills.
Passion for coffee and the cafe culture.
Work in team and collaboratively.

Graphic Designer

Assist the team in creating and scheduling engaging social media content that promotes the brands.
Monitor social media channels (Instagram, Facebook, etc.) and engage with followers promptly and professionally.
Analyze social media performance using analytics tools to track key metrics like engagement, reach, and follower growth.
Research current social media trends and competitor.
Support the implementation of social media marketing campaigns and initiative.
Provide insights to the team to improve future strategies.

Strong understanding of social media platforms (e.g., Instagram, Facebook, TikTok).  
Excellent written and verbal communication skills.
Creativity and ability to generate engaging content.
Basic knowledge of social media analytics.
Interest in social media marketing and brand building.
Familiarity with graphic design tools is a plus.

E-commerce Specialist

Assist in the development and maintenance of software applications.
Participate in the design, coding, and testing of new features.
Collaborate with the IT team on various projects.
Learn and apply new technologies and development practices.
Contribute to the improvement of existing systems.
Provide technical support and documentation.

Basic understanding of programming languages (e.g., html, css, javascript).  
Familiarity with software development methodologies.
Strong problem-solving and analytical skills.
Good communication and teamwork skills.
Eagerness to learn and contribute to the team.
Basic understanding of databases and web development is a plus.

IT Development